Effective Date: 01/16/2023

Introduction:
Miami Lakes Med Spa (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of our clients/patients. This Privacy Policy outlines how we collect, use, share, and protect personal information obtained through our website [miamilakesmedspa.com], including any external websites or third-party services linked on our website.

Personal Information Collected:
We may collect the following types of personal information from clients/patients:

– Full Name
– Contact Information (address, email address, phone number)
– Date of Birth
– Medical History and Information
– Treatment Preferences and Records
– Payment Information (credit card details, billing address)
– Any other relevant information voluntarily provided by clients/patients.

Collection Methods:
We collect personal information through the following methods:

– Online Forms: When clients/patients fill out contact forms, appointment requests, or other forms on our website.
– In-person Consultations: During face-to-face consultations with our medical professionals.
– Appointment Bookings: When clients/patients schedule appointments via phone, email, or our website.
– Correspondence: Information provided through email, phone calls, or other forms of communication.

Purpose of Collection: We collect personal information for the following purposes:

– Providing Medical Treatments: To deliver the requested treatments, consultations, and services.
– Appointment Management: Scheduling, confirming, or rescheduling appointments.
– Customer Service: Addressing inquiries, requests, or concerns.
– Internal Record-Keeping: Maintaining accurate client/patient records.
– Marketing and Promotions: Sending relevant offers, updates, or newsletters (with consent). – Legal Compliance: Complying with applicable laws, regulations, or court orders.

Information Usage: We use personal information for the purposes mentioned above and for internal analysis to improve our services, customize user experiences, and evaluate the effectiveness of our marketing campaigns.

Information Sharing: We may share personal information with the following parties:

– Medical Professionals: With your consent, we may share necessary information with healthcare providers involved in your treatments or consultations.
– Service Providers: Third-party vendors or service providers who assist us in performing business functions (e.g., payment processing, email delivery, IT support) and are obligated to maintain the confidentiality and security of the information.
– Legal Requirements: When required by law, regulation, legal process, or governmental request, we may disclose personal information.

We do not sell or rent personal information to third parties for their marketing purposes.

Data Protection:
We implement reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure databases, restricted access, and staff training on privacy practices.

Retention Period:
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. The retention period may vary depending on the type of information and legal obligations. User Rights:
Clients/patients have the right to:

– Access and Request Information: Request access to personal information we hold about them and receive details about its processing.
– Update and Correct: Request updates or corrections to inaccuracies in their personal information.
– Delete or Restrict: Request the deletion or restriction of their personal information, subject to legal requirements.
– Object: Object to the processing of personal information in certain circumstances.
– Data Portability: Request to receive personal information in a commonly used and machine-readable format.

To exercise these rights or for any privacy-related inquiries, please contact us using the information provided below.

Cookies and Tracking Technologies:
Our website uses cookies, which are small text files stored on the user’s device. These cookies help us analyze website usage, improve functionality, and provide a personalized experience. Users can modify their browser settings to decline cookies; however, this may affect certain website features.

Web Beacons:
We may also use web beacons, which are small graphic images or pixels embedded in web pages or emails. These beacons help us track website usage, monitor the effectiveness of our communications, and gather statistical information.

Third-Party Services:
Our website may contain links to external websites or third-party services. Please note that this Privacy Policy does not cover the privacy practices of these external websites or third-party services. We encourage users to review the privacy policies of those services before providing any personal information.

Data Transfer:
We do not transfer personal information collected through our website to countries outside of the user’s country of residence.

Marketing Communications:
With your consent, we may send marketing communications, including newsletters, special offers, or updates, via email or other communication channels. Users have the option to unsubscribe or opt-out from receiving such communications by following the instructions provided in the emails or contacting us directly.

Children’s Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will promptly delete it from our records.

Policy Updates:
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or as deemed necessary. Any material changes will be communicated through our website or other appropriate means. The updated Privacy Policy will become effective as of the date specified in the revised policy.

Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Miami Lakes Med Spa 7980 NW 155th St STE A, Miami Lakes, FL 33016
Email: [email protected]
Phone: 305-418-0392